FAQs

– Improving your Brian experience through answering frequently asked questions (FAQs)–

Getting Access

It’s easy! You can apply for a 14-day free trial of Brian, giving you access to his complete skill set without providing any payment information upfront. By registering for a free trial here (no credit card needed) or even just by registering via email. In order to register via email, just send an email to brian@askbrian.ai, and confirm the T&Cs and the Privacy Policy. Get started today!

Just write an email to Brian brian@askbrian.ai and if he answers, you definitively have the access to his services. Have fun!

Just before the end of your free trial (14 days), Brian will ask you to subscribe to one of his available plans. If you don’t wish to subscribe, the subscription will be auto-canceled, and no additional action is required.

For individual professional users, Brian’s pricing starts at 9,99€ per user per month for an annual subscription.

For more details on all available plans and pricing options, please read Brian’s pricing plans. For corporations, organizations, and teams, Brian offers custom pricing packages. Contact the AskBrian team directly to learn more about this.

You can cancel your subscription at any time within your askbrian.ai dashboard, in your account information. Alternatively, contact tim@askbrian.ai. Brian will surely miss you!

Working With Brian

Brian is an AI-powered digital assistant for business professionals. You might say he a virtual business analytics intern, and the best online assistant you can ask for.
Brian communicates via email, and he can perform a plethora of time-consuming tasks tailored particularly to the needs of management consultants and high-paced business professionals.
Brian simplifies the lives of his users and empowers them to focus on high-value tasks by taking care of tedious ones such as document translation from/to 100 languages, providing company profiles, file conversion, industry research, providing presentation graphics, and much more.

To begin working with Brian, the process is extremely simple. You can apply for a 14-day free trial where Brian’s full range of exceptional and time-saving skills are available to you. Think of Brian as your newest colleague or team member; one that you can reach via email, and has mastered the art of time management. For example, if you send Brian an email with a PPT attached asking him to translate it into another language, request industry intelligence, icons for a presentation or a range of other inherently tedious tasks, he will dutifully complete each one in only three minutes. Talk about efficiency at its finest!

In this 3-minute video, our founder explains everything you need to know about Brian; how to get started, what his skills are, and how to interact with him via email to optimize your workflow and decrease your workload.

Brian currently offers 17 skills in 4 areas- File Translation, Research, File Handling, Slide Graphics, and more. Please read our Skills section for a quick overview and detailed description of his skills and capabilities.

You can also refer to this one-pager for an overview of all Brian’s skills. This map includes the option to draft an email directly from it to Brian, and begin working with your new AI assistant.

Additionally, you can email Brian directly at brian@askbrian.ai asking for his skills, and he’ll be more than happy to fill you in. Super cool right?

‘Brian’ and ‘Brian Pro’ are two different services/pricing plans that you can access when you subscribe to AskBrian.

The ‘Brian Pro’ plan is our premium offering which covers all the skills of Brian – including breakthrough research capabilities in the area of company research.

The standard ‘Brian’ plan includes all skills of Brian, excluding the company research. For details please read our pricing plans to learn more, and pick a suitable plan for your specific business needs.

The team behind Brian is continuously working to add new skills and capabilities based on client requests. Currently, we are shooting for 50 amazing skills for Biran to have at his disposal. You can also help us in defining our skill priorities, as well as reaching out directly for new skill requests.

No, you don’t need your own access to other online tools; Brian takes care of all of this for you!

Brian combines key functionalities of multiple costly tools, provides access to premium data sources, and reduces your services spend. Leave it to him!

Brian’s mother tongue is English, but he also speaks German and French. If you need the work results of Brian (e.g. company profile) translated, just ask him for a translation of the file.

No, Brian is an AI-powered digital assistant, and his multiple skills/talents are powered by selected digital services and data sources integrated in a seamless manner using the most powerful NLU (Natural Language Understanding) available.

The AskBrian team behind Brian is, of course, run by humans. Therefore, you can always reach out to us if you have a specific query/need human assistance with your virtual assistant!

MS Teams integration

If you have already access to Brian’s services via email and you want to enjoy the amazing MS Teams integration, please refer to this page. Both system admins and users to learn how to install the MS Teams Brian app here.

Please consider that Brian’s MS Teams integration is quite new, therefore you can expect some minor issues while we work to make Brian the perfect MS Teams app for you and your company. 

Possible Problem: If you have already used Brian to complete tasks via MS Teams, but now find that he repeatedly answers: “I am on it… give me few seconds” the problem is most likely an ‘unfinished’ request.

Example: If you send a request which requires a file (e.g. you ask for a translation, a conversion…) but you do not attach a file. 

Solution: If you find yourself waiting too long for a response, double-check that you have provided the file, and that your initial request was clear. This should solve the problem. 

As Brian for MS Teams is currently in beta testing, you can currently only communicate with Brian via the “Chat” and the “App” functions. It is not possible to communicate with Brian using team channels (yet!).

Data Security & Privacy

Your personal data will be used to process your request, support your experience throughout your partnership with Brian, and for additional purposes described in our privacy policy. We would like to highlight that we do not store your files.

For our corporate clients, NDA agreements are, of course, possible. In order to request this, kindly send the AskBrian team a document for review or an analysis. Please contact tim@askbrian.ai for more information on this.

With our corporate clients, Data Processing Agreements (DPAs) ensuring compliance with regulations and standards can be completed. Please contact tim@askbrian.ai for more information on this.

Here at AskBrian, we are committed to safeguarding the privacy of our website visitors and service users. Check out our privacy policy for additional details.

Please read our terms and conditions for the complete subscription of our services.

Solving Problems

If you’ve started your collaboration with Brian using a specific email address, make sure your default email program is set to the same address. Otherwise, users can experience an error when employing the helpful ‘Click-To-Ask’ request links provided in the email signature of every correspondence with Brian. Not sure how to do this? Check out these helpful resources below: 

If you need additional support, kindly send an email to the AskBrian team at hi@askbrian.ai. 

If you’ve started your collaboration with Brian using a specific email address (whether it is your company email address, private email address or other), Brian will only recognize and respond to the email address you’ve provided for your account.

If you are receiving messages from Brian confirming that certain skills are inaccessible to you, you probably need to upgrade your AskBrian plan. Find out about your current plan in the account dashboard. If you would like to upgrade, please contact tim@askbrian.ai

  • The ‘Brian Pro’ plan is our premium offering which covers all the skills of Brian – including breakthrough research capabilities in the area of company research.
  • The standard ‘Brian’ plan includes all skills of Brian, excluding the company research. For details please read our pricing plans to learn more, and pick a suitable plan for your specific business needs.

If you would like to learn more about Brian’s skills, visit his skill page here. 

Additional FAQs

You can reach out to the AskBrain team anytime by simply filling out our contact form, or by sending an email to tim@askbrian.ai for all business-related issues and inquiries.

The independent company building Brian is AskBrian GmbH, Untermarkt 37a, 82515, Wolfratshausen, Germany. Check our impressum for additional legal details.

You can find out more details about the team behind Brian, our partners, our technology, our angels, and advisors here.

Even more questions?